Telepsychiatry & Mental Health Care in New York
Evidence-based online psychiatric evaluations & treatment for anxiety, ADHD, and depression—serving Syracuse, Albany, and Rochester with elite-level care.
Our Approach
At Serenity PLLC, we understand the demands of your career and life. That’s why we offer flexible, confidential mental health care designed to fit your busy lifestyle.
Whether you’re a business leader, healthcare professional, or simply someone seeking support, we’re here to help you thrive – on your terms.
We are dedicated to creating a safe, non-judgmental space where every patient feels heard, valued, and supported.
Through personalized treatment plans and a holistic approach, we strive to guide our patients toward lasting mental wellness and a brighter future.
Our Services
Our Blog
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“I was hesitant to reach out for help, but from the very first consultation, I felt heard and understood. Michael Ortiz took the time to listen to my concerns and created a personalized treatment plan that truly worked for me. Thanks to his expertise and compassion, I’ve been able to manage my anxiety and feel like myself again. I highly recommend Serenity to anyone looking for discreet, professional, and caring mental health support.”
— Sarah T
We Proudly Serve These Upstate NY Communities
At Serenity PLLC, we provide expert psychiatry services to individuals across New York. Whether you're seeking mental health evaluations, medication management, or therapy, our team is here to help.
We serve multiple locations, ensuring you have access to high-quality psychiatric care no matter where you are in New York.
✔️Personalized Psychiatry Care – Tailored treatment plans for anxiety, depression, ADHD, and more.
✔️Comprehensive Mental Health Services - Whether you're dealing with anxiety, depression, ADHD, or other mental health concerns, Serenity PLLC offers a full range of services, including:
Therapy & Counseling
Medication Management
Psychiatric Evaluations
Telepsychiatry (Convenient virtual appointments for our clients across Upstate New York)
✔️Convenient & Accessible Care – With locations throughout Upstate New York, including Syracuse, Albany, Rochester, Saratoga Springs, and Ithaca, we make it easy for you to access the care you need. We also offer telepsychiatry services, giving you the flexibility to attend appointments from the comfort of your home, no matter where you live in New York.
✔️ Discreet, Private, and Confidential – We value your privacy and provide a safe and confidential environment where you can receive treatment without fear of judgment. Whether you’re seeking therapy or medication management, our services are designed with your well-being in mind.
Why Choose Serenity PLLC?
Choose Your Personalized Treatment Plan.
Get reliable telepsychiatry care in Albany, Rochester, and upstate NY without insurance hassles. Our Essential Plan includes 2 therapy sessions per month, medication management, and 48-hour provider messaging—perfect for busy professionals and students. Same-week appointments available.
The Standard Plan solves upstate NY’s mental health gaps. Ideal for upstate parents, remote workers, business professionals, influencers, or anyone needing priority scheduling without NYC prices. Includes personalized wellness tools for stress, SAD (seasonal affective disorder), and more. Same-week appointments available.
For Saratoga, Buffalo, and upstate’s busiest professionals, our Premium Plan delivers 4 therapy sessions/month, 24/7 crisis messaging, and a free annual wellness review. Skip the 6-month waitlists at local centers—get immediate, premium care tailored to your goals. Includes exclusive discounts for family add-ons.
